Jeffrey Keefer

Organizational Learning & Communication Consulting

Adult and Organizational Learning
Workplace Learning and Performance
Organizational Communication
Project Management
Strategic Program Development
Instructional Design
Technology Adoption
Applied Research & Theory Development

Jeffrey Keefer is an Organizational Learning and Communication expert who consults, teaches, and works in New York City.

Jeffrey consults with corporate and non-profit clients to align their learning needs with organizational strategies. His qualitative research and evidence-based interventions are informed through professional and educational experiences gathered while conducting doctoral studies and completing four graduate degrees that examine learning and human communication from numerous perspectives.

Jeffrey is a project manager and instructional designer at the Visiting Nurse Service of New York, where he designs, develops, and manages the implementation of learning initiatives and educational programs in Clinical Education and Quality Management Services. He works with internal and external constituents to promote evidence-based educational interventions to affect positive patient outcomes while using technology to best meet staff needs.

Jeffrey is also an adjunct instructor in two schools at New York University and in the Lienhard School of Nursing at Pace University. Firstly, he teaches in the Management Communication Department at NYU's Stern School of Business, where he teaches in the graduate MBA program. Jeffrey also is an adjunct instructor in the Leadership and Human Capital Management Program, as well as in the Management and Information Technology Program, both within the Division of Programs in Business in the School of Continuing and Professional Studies. Here he teaches in graduate programs in Human Resource Management and Development, in Management and Information Systems, and in the Training and Instructional Design Certificate program. Finally, Jeffrey co-developed and teaches the core course "Teaching and Learning in Advanced Practice Nursing" in the innovative Doctor of Nursing Practice program at Pace University.

In previous positions, Jeffrey has worked as a Manager of Knowledge Management, Technical Trainer, and teacher and faculty developer within the private schools in New York City.

Jeffrey has presented papers at the Networked Learning Conference in Denmark, several International Congresses of Qualitative Inquiry, several Academy of Human Resource Development (AHRD) conferences in the US and UK, the American Society of Training and Development, the Adult Education Research Conference (AERC) in the US and Canada, the New York State Nurse’s Association conference, and Northern Voice, the Canadian Personal Blogging and Social Media Conference. He was one of the founding members of AHRD’s Scholar-Practitioner Committee. Jeffrey is a member of the Editorial Board of the peer-reviewed journal Advances in Developing Human Resources.

Jeffrey is pursuing doctoral studies toward a PhD in E-Research and Technology Enhanced Learning at Lancaster University in the UK. He has completed four graduate degrees: Adult and Organizational Learning, Business Education, English and American Literature, and Religious Studies. His current areas of research interest include adult learning and human resource development; networked learning (NL) and technology enhanced learning (TEL); communities of practice (CoP); educational technology and social media; instructional design and distance education; critical theory and constructivist frameworks; and postmodern and post-structural influences in organizational communication / transformative learning / autoethnographic and narrative research.

Jeffrey speaks and consults internationally on adult learning and organizational communication, qualitative research, and end-user technology assessment and integration.